Specialized & Digital
Human Error Prevention (HEP)
Journey towards zero defect — in just two days
A focused two-day workshop that equips teams to identify all 16 types of human error and apply 13 proven principles to prevent them — reframing error prevention as a design discipline, not a corrective afterthought.
Recommended delivery · 2 days — in-person or online
Built for
The people expected to turn learning into action.
01Operators, supervisors and engineers in error-sensitive processes
02Quality leaders seeking to move from corrective action to genuine prevention
Learning journey
What the program develops.
01
Identifying the 16 Types of Human Error
- A complete framework for recognizing where and how human error enters a process
- Real case studies of error-driven defects and near-misses
02
Applying the 13 Prevention Principles
- Designing processes, fixtures and checks that make errors hard to commit
- Embedding prevention as a standard part of process design — not an inspection step
03
From Corrective Action to Zero Defect
- Building an organizational habit of designing-out error at the source
- Application experience across manufacturing organizations focused on preventing recurring defects
Available pathways
In-person workshop
2 days, on-site
Delivered at your facility, with on-floor application exercises.
Online workshop
2 days, live online
The same curriculum, delivered live online for distributed teams.
Application outcomes
Capability organizations can put to work.
A shared framework for spotting and naming the 16 types of human error
13 ready-to-apply principles for designing error out of your processes
A practical path toward the same zero-defect results other LearnEX clients have documented
Tailored to your organization